Great News! We have a Damn Good return policy, which means you have 30 days after receiving your item to request a return!
**All Jewelry Sales are FINAL. No returns, refunds, or exchanges unless your item is damaged**
Return/Exchanges
We definitely don't think you'll want to return or exchange these Damn Good products but if you do, to be eligible for a return your item must be unwashed, unworn and in its original condition with the size tag attached. You'll also need your order number which you can find in your confirmation email. We cannot refund shipping if your order has already shipped.
All discounted items and jewelry sales are final. Items sent back to us without first requesting a return will not be accepted.
If you have any questions or concerns about your product you can contact us at info@officalhodgetwins.com or you can reach us via Text at (877) 462-4459
Damages and Issues
Once you receive your Damn Good products please make sure to check your packaging for any missing or damaged items. If you happen to find any issues please make sure to reach out to us via email or text so we can get the issue resolved for you right away!
Exceptions / Non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gasses. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on gift cards or items that are discounted.
Refunds
Once we receive your return and are able to go through and inspect it we will notify you to let you know if the refund was approved or not. When you're approved, you’ll be automatically refunded on your original payment method.
Refunds typically take 3-5 business days to be posted!