Shipping policy

How long does shipping take?

Orders are typically delivered within 7-8 days after fulfillment across the USA via USPS.

Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review your shipping information before submitting your order.
If you notice an error in your shipping address, contact Customer Support as soon as possible. We will make every reasonable effort to update the address before the order ships, but address changes cannot be guaranteed once an order has entered processing.
Once an order has shipped, we are unable to change or redirect the shipping address. Orders shipped to the address provided by the customer at checkout are considered correctly fulfilled by the merchant.
If an order is delivered to an incorrect address because the customer entered incorrect or incomplete shipping information, the merchant is not responsible for replacing or refunding the order at no cost.
If the carrier returns the package to us as undeliverable or Return to Sender, please contact Customer Support. Once the package is received back at our facility, we may assist with reshipment to a corrected address. Additional shipping charges may apply.
If an address error is caused by the merchant or fulfillment team, we will correct the issue at no additional cost to the customer.

Who should I contact about my order?

For any inquiries about your order, please contact our Customer Service team at Info@officialhodgetwins.com.