Spend about 40 days getting the first replacement damaged third replacement damage for replacement damage. You all need to train people how to package and you all need to provide cardboard free top loaders $1.50 for paper products. This is not a T-shirt. It can’t just go out in an envelope lol I am mostly concerned with the twins not making profit. I finally got one that was 90% not bent. So that’s the only reason for the third star…
it’s going to be some damn good merch yeeaahhuuuh still love the twins, but they’re distributor is trash get out of inbred Arkansas before your profits turn to the red and you lose profit costing your money twins!
T grip
Store owner replied:
We are truly sorry for the repeated issues with your replacements. Your frustration is completely understandable, and we appreciate your patience in getting a nearly perfect photo. We’re taking your feedback seriously and will work with our team to improve packaging so this doesn’t happen again. Thank you for still supporting the twins despite the challenges, you deserve a flawless experience.
Love it! I quickly went to buy a frame! I have it at my workplace! Its a daaammmmm good picture!
Store owner replied:
Hi Norma,
We’re thrilled to hear you love your signed photo! It’s awesome that you’ve already framed it and enjoy it at your workplace thank you for sharing your enthusiasm!
Unfortunately, the signed photos were damaged during transit. They arrived in soft packaging along with two shirts and weren't protected with cardboard. I love the shirts, though!
Store owner replied:
Hi James! Someone from our customer support team has reached out to you! Please look for an email from: info@officialhodgetwins.com
Great comments and updates on the order, abs the sild packaging delivered the photo unscathed.
Fun to have this great photo of guys to show the very few lib friends that we have
I got this for my son for Christmas. I turned him on to ya'll a few years ago. He is a huge fan!! I wasn't expected your foreheads to be signed but I'm sure he will love it! Thank you both for the picture and for everything ya'll do!! God bless
Store owner replied:
Hi Deb,
Thank you for your feedback! We’re sorry the photo didn’t meet your expectations. We appreciate your input and will take it into consideration for future product quality improvements.
Love the picture!! Look like some damn good patriots!!
Store owner replied:
Hi Joshua,
We’re so happy to hear you love it! Those signed photos are meant to capture the spirit and energy of the twins sounds like it hit the mark perfectly!
I will be hanging the autographed picture of the twins next to my signed picture of Michael Dorn (Worf). Seems appropriate.
Store owner replied:
Hi Marlin,
We love the placement idea! Sitting next to your signed Worf photo sounds perfect thank you for sharing your creative display with us!
Store owner replied:
Danny, thanks! Each signed photo is meant to capture a moment, a memory, and a little bit of Hodge Twins magic. Glad it hit the mark!
Store owner replied:
Nathaniel thank you for your honest feedback! We’re glad to hear it’s all good despite the crumpling. We always want our signed photos to arrive in perfect condition, so we really appreciate you letting us know. Next time, we’ll make sure it’s extra secure in shipment. Thanks for supporting the Hodgetwins and being part of the community!
Fake. Not signed, theyre preprints that look exactly like the picture and customer service attempted to gaslight me and deny it. Ive collected autographs for 35 years these are preprints not even actual photos and are not hand signed. Very disappointed in the twins and am done supporting them through purchases.
Store owner replied:
Hi Amy,
Thank you for sharing your feedback. I’m really sorry to hear that your Limited Edition Signed Hodgetwins Photos did not meet your expectations. We take concerns like this seriously and want to make sure every customer feels heard and valued.
If you’re unhappy with your product, please feel free to reach out to our support team at @info@officialhodgetwins.com
, and they’ll be happy to review your case and provide appropriate compensation.
We truly appreciate you sharing your experience, and we hope we can make this right for you.
Please enclose pictures in cardboard to keep from being bent out of shape at delivery.
Store owner replied:
Hi Cathy,
Thank you so much for taking the time to leave your review! We really appreciate your suggestion regarding the Limited Edition Signed Hodgetwins Photos.
We completely understand the importance of keeping your photos in perfect condition. I’ll make sure to pass your feedback along to our fulfillment team so they can consider using cardboard protection in future shipments to prevent bending during delivery. Your input helps us improve for all our customers!
Thanks again for your support we truly value it and hope you continue enjoying your collection.
I am very proud to display a photo of my favorite Black Men, in my home!!
I received my signed picture of these you handsome men timely and in good condition!
I only have IG but I recommend everyone follow them - they only speak the truth!
Thanks
Store owner replied:
We’re glad you love the autographs, David, but we’re really sorry to hear that the paper arrived damaged and wasn’t up to standard. Please reach out to us at info@officialhodgetwins.com or call 877-462-4459, and we’ll be happy to assist you with an exchange or resolution. Thanks for your understanding!
Love the autographs but sadly, the paper is crap and it came damaged. I'll still keep the autographs, lol.
Store owner replied:
We’re glad you liked the autographs, David, but we’re really sorry that the paper quality and condition weren’t up to your expectations. Please contact us at info@officialhodgetwins.com or call 877-462-4459, and we’ll do what we can to make this right for you.
Great picture of two awesome guys!! Awesome autographs!!
Amazing products all around very satisfied with my purchase. Definitely better then the other guys. Been entering a lot of these giveaways and always disappointed with the quality from the other guys. The hidgetwins really do five you a great price for a great product.
Store owner replied:
Hi Marianne! So happy to hear you guys are loving the products! Glad to hear our products made it onto your fridge! Thanks for all of your support!
Pic was great but the stamp (signature) smears made it look cheap.
Store owner replied:
Curtis, we value your feedback and are sorry to hear the signature on the photo didn’t meet your expectations. Your concerns have been noted, and we’ll work on improving the quality for future signed products. Thanks for letting us know, brother!
Only issue is the size. Wish it was an 8 x 10 but I still Love it! 🇺🇸
